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We've established by now that applications are a major part in our smartphone lives. Among other things, applications are what give smartphones extended and ever-evolving capabilities. Without them, we would really have little use for our pocket-sized companions beyond browsing the Internet and shooting off a few emails while sitting in a waiting room.

If you're anything like me, which I doubt too many of you are (I have a problem with compulsively and impulsively buying way too many applications), you've spent a good chunk of change on mobile apps over the years.

The problem with mobile applications, though, is that they are usually a hit or miss, and they're not always cheap. Sometimes a free app works perfectly and does everything it needs to do in order to get the job done without a hitch. Other times, you might have to shell out a few bucks to score an application that does everything you need. And the rest of the time, you might spend a few dollars to learn it just wasn't worth the money or the time downloading it. Android users are lucky enough to have a return policy – which I will argue is way too short – and can return a less-than-stellar application within 15 minutes of purchase. On the other hand, iOS users are stuck with anything they purchase from the App Store for life.

This is where user reviews really come into play. A standard, five-star rating system and a short synopsis of the existing users' experiences should be enough to tell whether the application is worth your time and money. But I was browsing my Google Reader earlier today and stumbled across an article by Jerry Hildenbrand on Android Central titled Android Resolutions: Resolve to leave better comments in the Android Market. So there are two sides to rating applications: some are extremely helpful while the rest are desperately lacking intelligence or usefulness. What's new?

What's more important than how useless some user reviews can be, however, is how Hildenbrand's article got me to thinking about how often – seldom, really – I rate applications.

I always look through ratings and commentary before purchasing an application, especially on iOS. I rely on them to help me sort out any issues before spending my hard earned money on a problematic app. With Android, I typically skim through the ratings rather quickly and read a few comments while keeping an eye out for anything that mentions one of my devices. If I don't like it or it doesn't work as stated, I can always return it and get my money back. On iOS, I typically spend a lot more time reading through user reviews before pulling the trigger; after you buy it, it's yours for good.

So, I never spend my money on an application without doing my homework. However, I rarely ever return the favor and rate the app afterwards. I never really thought about it before, but I'm kind of doing a disservice to my fellow smartphone users by not giving any feedback. Instead of telling any potential buyers and the developer why the app didn't work for me, I simply opt to uninstall and refund without a peep. And if I stumble across a golden application that has unexpectedly solved one of my outstanding problems with my smartphone? Zilch.

Out of the 70 or more applications I've purchased, I bet I have only rated two. (Three, actually. I just rated Grand Theft Auto III for Android in the picture above. Baby steps.)

Man, that's terrible. Developers put a lot of hard work into these apps both to put bread on their table and to make smartphones that much more enjoyable, yet I can't take two seconds and hit a couple stars and make a comment on how great the app is or what problems it has been giving me. Maybe "rate more applications" is something I should add to my tech resolutions for 2012.

Tell me, readers. How often (or seldom) do you rate and review applications when you buy and download them? Do you read through ratings before purchasing? Or do you just glance at the overall rating and pull the trigger if it's four stars and above?


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64 Reactions to this post

"Do you ever rate applications?"


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Ritz A Luiz
Ritz A Luiz I always rate when I'm angry, please, or amaze. And that's usually every month or two.
Anthony Andrade
Anthony Andrade I do just to support the companies. I only support them so they can continue to update the apps for free:)
Cezzar Micu
Cezzar Micu I rate only apps that I love...
Nishan Dx De Zoysa
Nishan Dx De Zoysa Yes i always do ! if they are good so some one else also can enjoy
Tobi Rascovez
Tobi Rascovez Rate those apps everytime... no matter if they're that good or just simply flawed for life. It's the only way other users would be notified about the awesomness or "Whatthe..."-ness of the apps. :D
Matt SnowPaw Dalton
Matt SnowPaw Dalton Only if I truly enjoy said app..
Wais Hamidi
Wais Hamidi Never.
David Bond
David Bond I do when I can... I email developer if theres an ongoing issue
Jabin George
Jabin George I do when I get a chance.
Joshua Masangcay
Joshua Masangcay If there are complaints
Hector E Craig
Hector E Craig I agree with David. People stop complaining if your app don't work on your G1.
Ivan Aleman
Ivan Aleman When the app is very usefull
Johny Alvarez
Johny Alvarez Never, LOL.
Kyle Ezra
Kyle Ezra Only if they are very good or very bad. Same as Sam Anderson.
Sam Anderson
Sam Anderson Only if they are very good or very bad
Daniel Gomez
Daniel Gomez He'll no
Chasterdi Brice
Chasterdi Brice If I really like it I will.
Brandon Johnson
Brandon Johnson I only really rate an app either really love, use a lot even if it's not really my favorite, a terrible one, or to correct something a dummy was too lazy to find out... So that's about 70% of the time.
Jersey Joe Da-Know
Jersey Joe Da-Know as soon as I realize how good or bad the app is, I always try to go back & rate it. ESPECIALLY if its REALLY GOOD or REALLY BAD!!!
Brian Walden
Brian Walden If I am extremely bored.
Patrick Duncan
Patrick Duncan Sometimes.
Mark Fisher Jr.
Mark Fisher Jr. Nope. They way I rate them is if I keep the app, then its a cool app. I ain't got no time to rate no apps. I hate when they pop up on the games I be playing.
Dave Aké
Dave Aké About 2/3
Chris Corliss
Chris Corliss Usually only those stupid ass games that make you rate for extra points. I'll also rate if something makes me angry, generally that's the Facebook app
Oren Bengigi
Oren Bengigi As a dev, most users won't rate the app unless they have an issue, and instead of emailing the dev they will give it one star without any useful feedback.
Steve Ly
Steve Ly Once a year
Joel Pederson
Joel Pederson I only rate them if they are my favorite apps
TB Ogungbadero
TB Ogungbadero I rate about 75% of my apps.
David Hilgendorf
David Hilgendorf @ Mike Mota I couldn't of said it any better myself :) Agree 100% I've stopped reading comments on certain apps cause I'm so sick of reading one star comments about apps not being moved to sd like flash player, or ppl saying apps don't open when its a frickin widget, and also complaining it doesn't work without root or certain devices or os when it clearly states in the description... Question should be do ppl actually read the description before downloading apps lol... When I purchase apps I usually contact developers and help out with feedback sense most devs can't respond to comments. I get a lot of access to free paid apps this way.
Thomas Rodriguez
Thomas Rodriguez If I really love the app ill rate if I'm not so into it I don't really rate cause they try
Jose Gonzales
Jose Gonzales Never
Guillermo De León
Guillermo De León Always
Jose Be Julme
Jose Be Julme Rarely!
???
??? I do when it's highly underrated, and when theres a feature i REALLY want in there, or when the app's configured somehow in a way that really annoys me...
Chris Sutherland
Chris Sutherland Who still buys apps?
Eduardo Ordaz
Eduardo Ordaz Never. I spend a lot of time on using my new app.
Anonymous
Anonymous Seldom
Michael Santangelo
Michael Santangelo I do, if I am pleased with the Application I rate it. If I have an issue, I email the Developer.
David Brand
David Brand Never, I like to be anonymous, plus I'm not that self important to put my opinion out there to developers, they know what they're doing. I usually just respond to the idiots that rate an app low because they're too cheap to purchase a phone that the app can actually run on, after they apparently never read the notes on the app saying it can't run on low end phones. Hate people like that...I really do.
Brian Goggins
Brian Goggins P. S. Also if the developer doesn't put up fake ratings just to make the app appear good then I do. I hate fake ratings on apps.
Anthony Douglas
Anthony Douglas Always
Brian Goggins
Brian Goggins If the app serves a purpose and it does what it's supposed to then yes I do.
Mike Mota
Mike Mota I think that over 2/3 of the people who leave feedback should not. Their blunt and immature feedback cursing and crying that they don't like something and rate it 1* is annoying and shows how people feel so entitled to leave such thoughtless and effortless feedback which never address what the issue was or is.
Tony Abiama
Tony Abiama It's a 50% chance I do... Some apps force you to rate too, kinda lame
Clem Semple
Clem Semple About 1/2 the time
Daniel Cuadrado
Daniel Cuadrado Almost never.
Daniel Onofre
Daniel Onofre I always do bought tons of apps in december for my iPhone I always rate them if there a good game or like @brian Edwards said I it has a serious flaw
Stefon Glover
Stefon Glover O%
Dennis Heggenstaller
Dennis Heggenstaller Phonedog app sucks, you get 1 star.
William Fazzina
William Fazzina 0
Boyd C Adkins IV
Boyd C Adkins IV no
Brian Edwards
Brian Edwards On occasion. Only if it has a serious flaw (2-3) or I really like and support the dev (4-5). Other than that I forget to..... :-(
Kevin Young
Kevin Young Rarely
Tk Johnson
Tk Johnson I get the Free Apps!
Alan Wilson
Alan Wilson About as often as I reply back to companies on Facebook
Isaiah Perez
Isaiah Perez Who buys apps?
Jake Gross
Jake Gross 70% of the time, every time.
Oliver Nunez
Oliver Nunez Sometime
Sahn Choi
Sahn Choi never
Danny Iriarte
Danny Iriarte Once in a blue moon!
Arturo Cifuentes
Arturo Cifuentes Always
Sean Wells McCollum
Sean Wells McCollum 0
Yoran Ponnet
Yoran Ponnet yes i do!! sometimes!! ;)
Daniel Kallini
Daniel Kallini Alot to give the developer good advice to improve the experience of the application that we pay for




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